HELP DESK

Enter SPAM Expert dashboard via client area. If user is not familiar with this then may refer to the below guideline: Click on "Recipient Blocklist &...

Allowlisted Recipient mail will be by pass from being protected by Spam Enter SPAM Expert dashboard via client area. If user is not familiar with this ...

This guideline is prepared for users who subscribe SPAM Expert (Advanced Incoming SPAM Protection) service and wish to report for spam or not spam. If y...

Enabling the quarantine is optional, but you must enable it for it to start rejecting messages  Click on  "Filter Settings" under "Incomi...

This guideline prepared to guide user who subscribe SPAM Expert (Advanced Incoming SPAM Protection) service to check their incoming mail logs. Click o...

Once enter, click on "Spam Quarantine" button under "Incoming" session. User may now lead to a page which list down all recent quaran...

Once enter, click on "Sender Allowlist" button under "Allowlist/Blocklist" session. Key in the email address or hostname that you with...

Once enter, click on "Sender Blocklist " button under "Allowlist/Blocklist " session. Key in the email address or hostname that you wi...

Spammers often use the trick of sending password encrypted archives in the hope to bypass some filters, and saying the “password” in the body of the spam me...

Click on Incoming - Spam quarantine. Spam quarantine page will be displayed a list of existing quarantined message will be shown. Click on "Remove&qu...