How do I set up my e-mail account in Microsoft Outlook (IMAP)?

1. Start Microsoft Outlook 2019 / 365 on your PC or Mac

If you have Microsoft Outlook 2019 / 365 open, click the File tab at the top left to open the Account information menu. 

2. Add account

Now click the + Add Account button. This starts the setup wizard.

3. Enter email address

Now enter your complete e-mail address and click on Connect.

4. Set up IMAP account manually

If the automatic account setup has failed, please check your information. You can use the wizard for manual account setup.

  • First, repeat steps 1 to 3.
  • Then click Advanced options.
  • Check the box next to "Let me set up my account manually".
  • Click Connect

5. Choose account type IMAP

Select the IMAP account type to connect Outlook to your account via IMAP.

6. Enter IMAP account settings manually - STARTTLS

As an alternative to the SSL/TLS encryption method, you can also select STARTTLS for the SMTP server (outgoing e-mail). Change the following entries:

Incoming mail

  • Incoming mail: | Port 143
  • Encryption method [ STARTTLS ]

Outgoing mail

  • Outgoing mail: | Port 587
  • Encryption method [ STARTTLS ]

Then click the 'NEXT' button.

7. Enter password

If the connection was successfully established, you will now have to enter your password into your account. The password is the same as for your access via the web interface.

8. Account setup complete

Outlook 2019 now configures your account. The setup of your POP3 account in Microsoft Outlook 2019/365 has been successfully completed.